Retail Experience Specialist

18 hours ago


Gretna, Dumfries and Galloway, United Kingdom Moss Full time
About Us

Moss is a respected menswear brand that offers a unique blend of quality, style, and customer service excellence. With over 170 years of experience, we've established ourselves as a leader in the industry, and we're now looking for talented individuals to join our team.

We believe in creating a positive and inclusive work environment where our employees can thrive and grow. Our shared values of trust, creativity, and collaboration are at the heart of everything we do, and we're committed to making a lasting impact on our customers and communities.

Job Description

The successful candidate will be responsible for delivering exceptional customer experiences, driving sales and services growth, and embodying the Moss brand values. This role requires a passion for fashion, excellent communication skills, and a willingness to learn and develop.

About You
  • Reflects the aesthetic of Moss through personal style and presentation.
  • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by a passion for the brand.
  • Has outstanding communication abilities to inspire, guide, and foster meaningful relationships with colleagues and customers, effectively elevating the brand's presence.
Benefits
  • 70% employee discount across all stores.
  • Generous bonus scheme, paying up to 15% of your gross monthly salary.
  • Cycle to Work Scheme and Season Ticket Loan for eco-friendly travel.
  • Discounted Gym Membership with PureGym and Life Insurance.
Estimated Salary:

£28,000 - £38,000 per annum, depending on location and experience.



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