Store Experience Ambassador

3 weeks ago


Gretna, Dumfries and Galloway, United Kingdom NEXT Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment? We're seeking a Store Experience Ambassador to join our team at NEXT, where you'll play a key role in shaping the customer experience.

About the Role:
  • Main Responsibilities:
  • Develop and implement strategies to enhance the customer experience, gathering feedback and insights to inform improvements.
  • Collaborate with the sales team to achieve sales targets and deliver outstanding customer service.
  • Maintain a high level of product knowledge, promoting products and services to customers and resolving queries efficiently.

We're offering a competitive salary of £26,000-£30,000 per annum, depending on location and experience.

Requirements:
  • A creative and analytical thinker with excellent communication skills.
  • Experience in customer-facing roles or equivalent.
  • Ability to work independently and as part of a team, with a focus on delivering results.

We offer a range of benefits, including discounts on purchases, access to training and development opportunities, and a fun and supportive working environment.



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