Customer Experience Specialist

20 hours ago


Gretna, Dumfries and Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time
About Whistles
Whistles is a leading UK retailer of high-end fashion brands. Our stores offer an exceptional shopping experience, with dedicated Style Advisors who take the time to understand our customers' needs.

Job Title: Customer Experience Specialist
We are seeking a Customer Experience Specialist to join our team in London. The successful candidate will work closely with our Style Advisors to provide outstanding customer service and create a memorable shopping experience for our customers.

Salary Information:
The salary for this role is estimated at £35,000 - £45,000 per annum, depending on experience.

Responsibilities:
  1. Provide exceptional customer service to all customers, ensuring they receive a personalized and engaging shopping experience.
  2. Work closely with our Style Advisors to understand customer needs and preferences.
  3. Contribute to creating a positive and welcoming store environment that reflects the Whistles brand values.

Requirements:
  • Previous experience in retail or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Able to work flexibly and as part of a team.

Benefits:
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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