Domestic Abuse Team Lead

14 hours ago


Neath, Neath Port Talbot, United Kingdom Hays Construction and Property Full time
About the Role

We are seeking a highly skilled and compassionate Domestic Abuse Specialist Team Leader to join our team. As a key member of our organization, you will play a vital role in supporting our qualified staff in delivering exceptional care to our users.

Key Responsibilities
  • Work closely with users to manage their needs on a caseload basis, providing emotional support and guidance to achieve a positive outcome.
  • Liaise with other agencies to help individuals referred to our service who require support and guidance.
  • Lead a team of IDVA's, manage referrals, and serve as the link person between management and IDVA's.
  • Complete administrative duties, conduct outreach in the community, and work with other charities.
Requirements
  • Previous experience working with victims of domestic abuse or suitable transferable skills.
  • Good knowledge of legislation and policies related to domestic abuse.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer

We provide a supportive and inclusive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.



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