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Domestic Violence Support Team Lead

2 months ago

Neath, Neath Port Talbot, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

We are seeking a highly skilled and compassionate Domestic Violence Advocate Team Leader to join our team. As a key member of our organization, you will play a vital role in supporting our qualified staff in delivering exceptional care to our users.

Key Responsibilities
  • Liaise with users to manage their needs on a caseload basis, ensuring their emotional support and guidance needs are met.
  • Work closely with other agencies to help individuals referred to our service, providing a positive outcome.
  • Lead a team of IDVA's, manage referrals, and serve as the link person between management and IDVA's.
  • Complete administrative duties, conduct community outreach, and collaborate with other charities.
Requirements
  • Previous experience working with victims of domestic abuse or suitable transferable skills.
  • Good knowledge of legislation and domestic abuse support strategies.
  • Desirable criteria: experience leading a team within a domestic abuse service and an IDVA qualification.
What We Offer
  • Weekly pay
  • An internal payroll system with no umbrella companies and hidden costs/additional charges
  • A friendly, supportive office team available 24/7 with our on-call system.
  • Career progression
  • Referral bonuses
  • Free training
  • Free DBS
  • Flexible working
  • Holiday pay