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Leicester, Leicester, United Kingdom Venquis Full time{"h1": "Customer Service Representative", "p": "At Venquis, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through effective communication, empathy, and problem-solving skills. Key Responsibilities: *...
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Customer Service Representative
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Customer Service Representative
2 months ago
Customer Service Advisor
We are seeking a highly organized and proactive customer service professional to join our team in Thurmaston. As a Customer Service Advisor, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.
The Ideal Candidate:- Must have customer service experience and a proven track record of providing excellent customer service.
- Proficient in Microsoft and Excel applications.
- Ability to maintain own level of competence and adapt to changing situations.
- Excellent telephone manner and communication skills.
- Answering customer calls in a proficient manner.
- Responding to customer emails and ensuring timely resolution.
- Administration tasks, including processing customer orders.
- Dealing with customer inquiries and complaints in a professional manner.
We offer a competitive salary and a dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.