Shift Leader

7 days ago

Gloucester, Gloucestershire, United Kingdom ENGINEERINGUK Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at Tesco Gloucester Witcombe Express. As a Shift Leader, you will be responsible for overseeing the daily operations of the store, ensuring that customers receive excellent service, and that the store is run efficiently and effectively.

Key Responsibilities
  • Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
  • Supporting colleagues, ensuring they deliver daily priorities and take regular breaks
  • Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
  • Being the go-to person for colleagues in the absence of a manager for day-to-day queries
  • Maintaining a great understanding of how the store is performing, and assisting managers in delivering any actions that help improve the running of the store
Requirements
  • To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met
  • To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
  • To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
  • To be comfortable taking the lead, and overseeing the store in the absence of your Manager
  • To be a good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
What's in it for you
  • We take your development seriously, so this is a great place to get on in your career. You'll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want
  • It's an inclusive place where everyone's welcome. We celebrate the individuality of our colleagues - because they're what makes Tesco, Tesco
  • Your voice matters, and we'll always welcome and listen to your ideas and opinions
  • We put your wellbeing first, and support is always available if you need it
Benefits
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life

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