Client Success Leadership Role

3 weeks ago


StainesuponThames, Surrey, United Kingdom CLevelCrossing Full time

CLevelCrossing is currently seeking an accomplished professional to assume the role of Client Success Leadership Role. This position presents a unique opportunity to make a significant impact on our organization's success by driving client satisfaction and maximizing business value.

The estimated salary for this role is $160,000 - $220,000 per annum, depending on experience and qualifications. As a Client Success Leadership Role holder, you will be responsible for leading the Client Success organization to deliver exceptional results for our Global Payroll clients. You will work closely with senior leaders across ADP and our partner network to optimize relationships with our clients globally.

You will be responsible for the direction and supervision of all client success associates, including training, coaching, compensation, motivation, and development. Your ability to effectively communicate strategic importance and create business cases to gain funding and buy-in from key constituents will be crucial. Additionally, you will oversee disaster recovery efforts within the Client Success organization and ensure compliance with legal and contract-related aspects.

We are looking for someone with great leadership qualities, a team-based approach, and collaboration skills. Experience in building high-performing teams and identifying talent across an organization is essential. A passion for quality and excellence, with a relentless drive towards flawless execution, is also required.


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