Hotels Operations Manager

3 weeks ago


London, Greater London, United Kingdom Melia Hotels International S.A.(Meliá) Full time

About Meliá Hotels International S.A.

Meliá Hotels International S.A. is a leading global hospitality company with over 350 hotels across the world. We are committed to providing exceptional service and creating unforgettable experiences for our guests.

Job Summary:

We are seeking a skilled and experienced Night Manager to join our team at ME London Hotel, WC2R 1HA. As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during nighttime hours, including supervising staff, managing security, and maintaining a safe and welcoming environment for our guests.

Responsibilities:

  • Oversee daily operations, ensuring employee productivity and efficiency
  • Assist the Front of House Manager with running the front office department as needed
  • Support revenue growth by maximizing sales and promoting F&B outlets and other services
  • Perform duty manager shifts on a rotational basis, including weekends

Requirements:

  • 2-3 years' experience in a similar role or related field
  • Organizational skills and ability to react quickly in high-pressure situations
  • Opera knowledge and proficiency
  • Passion for hotels and commitment to delivering exceptional customer service
  • Ability to adapt to changing circumstances and prioritize tasks effectively

Benefits:

  • Competitive salary: £45,000 - £55,000 per annum
  • 28 days' holiday including 8 public holidays
  • Contributory pension scheme
  • Refer-a-friend bonus: £500 (after 6 months' probation)
  • Discounted health and dental cover
  • Travel and food discounts
  • Personal development opportunities and career growth potential


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