Hotels Operations Manager
3 weeks ago
About Meliá Hotels International S.A.
Meliá Hotels International S.A. is a leading global hospitality company with over 350 hotels across the world. We are committed to providing exceptional service and creating unforgettable experiences for our guests.
Job Summary:
We are seeking a skilled and experienced Night Manager to join our team at ME London Hotel, WC2R 1HA. As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during nighttime hours, including supervising staff, managing security, and maintaining a safe and welcoming environment for our guests.
Responsibilities:
- Oversee daily operations, ensuring employee productivity and efficiency
- Assist the Front of House Manager with running the front office department as needed
- Support revenue growth by maximizing sales and promoting F&B outlets and other services
- Perform duty manager shifts on a rotational basis, including weekends
Requirements:
- 2-3 years' experience in a similar role or related field
- Organizational skills and ability to react quickly in high-pressure situations
- Opera knowledge and proficiency
- Passion for hotels and commitment to delivering exceptional customer service
- Ability to adapt to changing circumstances and prioritize tasks effectively
Benefits:
- Competitive salary: £45,000 - £55,000 per annum
- 28 days' holiday including 8 public holidays
- Contributory pension scheme
- Refer-a-friend bonus: £500 (after 6 months' probation)
- Discounted health and dental cover
- Travel and food discounts
- Personal development opportunities and career growth potential
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