Hotel Operations Director

6 days ago


London, Greater London, United Kingdom Accor Hotels Full time
Job Opportunity

As a Hotel Operations Director, you will lead the management and strategic direction of three hotels in Tbilisi, operating under the ibis Styles and Mercure brands.

The properties consist of 391 rooms, with two restaurants, three bars, five meeting rooms, and one fitness center. Your primary objective will be to maximize profit and financial management while ensuring full compliance with operating controls and legislation.

You will be responsible for building and maintaining a high-performing team, maintaining product and service quality standards, and promoting the Accor Hotels brand.

About the Role
  • Leverage your expertise in hotel operations to drive revenue growth and improve profitability;
  • Maintain a deep understanding of the current hospitality market and its trends;
  • Develop and execute strategies to enhance guest experience and exceed expectations;
  • Foster strong relationships with owners and managers, ensuring seamless communication and cooperation;
  • Promote a culture of excellence, encouraging teamwork, innovation, and continuous improvement within the organization.
Requirements and Qualifications
  • Bachelor's degree in Business or Hospitality Management;
  • A minimum of 5+ years' experience as a General Manager, preferably in a cluster position;
  • Prior experience in Accor is highly valued;
  • Fluency in English and excellent communication skills;
  • Strong analytical and problem-solving abilities, with a focus on business acumen;
  • Proficiency in MS Excel, Word, and PowerPoint, with the ability to learn new software quickly;
  • Able to work effectively in high-pressure situations and prioritize tasks efficiently.
What We Offer

We provide a competitive salary package, reflecting the value we place on our employees' skills and dedication.

Hospitality is a work of heart, and we invite you to join us as a Hotel Operations Director and become part of our Heartist community.



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