Strategic Operations Manager

3 days ago

London, Greater London, United Kingdom Amazon Full time

At Amazon, we're looking for a skilled Strategic Operations Manager to join our team. As a key member of our Transportation Operations Management team, you'll be responsible for driving innovation and improvement across our operations.



About the Role




  • Create data-driven solutions to address complex challenges in our organization
  • Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations
  • Work closely with senior leadership to establish and prioritize improvement programs, seeing them through from start to finish
  • Enhance operational performance on every program in partnership with your stakeholders
  • Find practical and simple solutions to complex problems without sacrificing quality or core functionality
  • Responsible for setting priorities, anticipating risks, and resolving/escalating issues that might impact project timelines


A Day in the Life



As a Strategic Operations Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You'll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.



About the Team



Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea, and road transport, as well as sortation centers equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions.



Requirements




  • A degree
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross-functionally with tech and non-tech teams
  • Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership
  • Experience working with the MS Office suite (Word, Excel, Outlook)


Preferred Qualifications




  • Advanced or master's degree
  • Project-management qualification such as PRINCE2, APM, PMI, or similar
  • Understanding of continuous improvement methodologies such as Six Sigma or Lean
  • Experience working in an operational environment or with technical teams


Amazon is an equal opportunities employer. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. To learn more about how we collect, use, and transfer the personal data of our candidates, please visit https://www.amazon.jobs/en/privacy_page.

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