International Account Manager

1 day ago

London, Greater London, United Kingdom Veblen International Full time
About Veblen International

We are a luxury British brand with a strong presence in the UK and a growing international customer base. Our commitment to long-term vision drives us to establish premium and luxury partnerships.

We are currently recruiting for a Junior International Account Manager to play a crucial role in driving our international growth. As a proactive and enthusiastic individual, you will manage key distributor and retailer accounts, ensuring seamless communication and uncovering new market opportunities.

Responsibilities
  • Serve as the primary contact for distributor and retailer accounts, handling queries and directing them to the appropriate internal teams.
  • Accurately process orders from distributors and account managers, maintaining data integrity within our systems.
  • Work closely with the supply chain team to ensure timely delivery of orders.
  • Provide weekly Orderbook reports to managed accounts and resolve any arising issues.
  • Support account managers and business development managers in achieving annual sales targets.
  • Manage back orders, check stock availability, and handle sample requests from customers.
  • Maintain consistent communication with internal and external stakeholders, including regular meetings and updates.
  • Assist in training new team members and ensure customer data accuracy.
  • Collaborate with credit control on payment matters.
  • Uphold and promote the brand's communication style and tone.
Experience Requirements
  • Prior experience in an Account Executive or Customer Service role.
  • Exceptional accuracy and attention to detail.
  • Proficiency in Excel, PowerPoint, and SAP.
  • Excellent communication and presentation skills.
  • Ability to build and maintain professional relationships.
  • Positive mindset with a focus on maximising sales.
  • Knowledge of additional languages is advantageous.
  • Creativity and open-mindedness, essential for contributing to a creative business.
  • Strong problem-solving skills and the ability to think creatively.
  • Enjoys collaborative environments and group discussions.
  • Excellent communication skills and a personable approach.

To learn more about this opportunity, please get in touch with our consulting team.

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