Training Coordinator
4 weeks ago
We are seeking a highly organized and efficient Training Coordinator to join our team at Morson Training.
As a key member of our team, you will be responsible for providing administrative support and query resolution for all internal and external customer training requests.
You will have strong communication skills and be customer service orientated, while maintaining an eye for detail when making training arrangements.
Using your administrative and organisational skills, you will be responsible for providing an efficient and effective Training coordination for a large team of multiskilled Trainers/Assessors.
You will ensure compliance with agreed client standards as well as internal quality standards.
Key responsibilities include:
- Providing administrative support and query resolution for all internal and external customer training requests
- Organising training and assessments for internal and external customers
- Ensuring compliance with agreed client standards and internal quality standards
Key competencies include:
- Flexibility and adaptability
- Problem-Solving Skills
- Interpersonal Skills
- Customer Service Orientation
- Pro-active and enthusiastic
- Attention to Detail
Knowledge, Skills, and Experience:
- Organised and efficient
- IT literate and fully conversant with Microsoft Office suite, including Outlook, Word, Excel
- Previous experience of working within a busy coordination environment
- Previous experience of dealing with data, collating figures, and producing statistics for management reporting
We offer a range of high-quality, classroom-based and onsite training courses for individuals and businesses, across rail, health, safety and first aid, construction (CSCS testing) and mental health.
Our experienced trainers teach at the pace of the individual, supporting them through every stage of their educational journey.
We can often place trainees into work with one of our partner organisations.
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