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Patient Transport Care Assistant
1 month ago
About the Role
We are seeking a motivated and committed individual to join our team as a Non-Emergency Patient Transport Care Assistant. As a key member of our team, you will be responsible for transporting patients, healthcare professionals, and escorts to and from specified locations, ensuring their safety and well-being at all times.
Main Responsibilities
- To undertake journeys, transporting patients, healthcare professionals, and escorts to and from specified locations as specified by the Trust.
- To ensure the safety and well-being of patients at all times whilst in your care both on and off the vehicle.
- To ensure that patients are collected and returned home without any undue delay, both within a period of duty and when working overtime after a period of duty.
- To ensure that patients are always escorted and assisted at all times whilst in your care.
- To complete dynamic risk assessments for moving patients safely and advise Control of any perceived problems.
- To administer oxygen as documented on the original booking, as required to the patient.
- To ensure that all patients are secured into the Ambulance vehicle, seat belts fastened, wheelchairs correctly clamped.
- To maintain the highest standards of conduct, customer care, and courtesy in dealing with patients whilst always maintaining their dignity and privacy.
- To maintain the highest standards of customer care and conduct in dealing with members of the public and other Health Service staff.
- To provide reassurance to patients whilst making their journey as comfortable and safe as possible.
- To observe situations in relation to patient well-being and safeguarding, including their home environment, and notify any potential problems to Control and the appropriate officer or responsible medical career.
- To ensure the timely, accurate, and legible completion of operational documentation.
- To maintain close liaison with Control, advising of any changes to normal routine and procedure, including re-planning journeys due to road conditions, adverse weather, or patients not ready.
- To ensure vehicle and equipment is wiped down between patients and adhere to all Trust Infection Prevention Control Procedures.
- To maintain vehicles, equipment, and premises to defined standards at all times.
- To report any hazardous or dangerous equipment, premises, or practices to the appropriate line manager.
- To report all near miss/incidents immediately through the Trust Incident Reporting Procedure.
- To undertake training as required to facilitate the provision of a high-quality service.
- To adopt a flexible approach in response to operational needs regarding duties, base/location, and hours of work.
Person Specification
- Essential:
- 2 GCSEs at grade D or equivalents.
- Desirable:
- Evidence of a caring approach, for example, paid or unpaid experience in a direct care-related capacity.
- Knowledge:
- Ability to work within a team and/or unsupervised.
- Qualifications:
- Full clean manual driving licence, including category A (old style licence) or categories B (new style licence).
