Assistant Boutique Manager

2 weeks ago

Bracknell, Bracknell Forest, United Kingdom Jo Malone London Full time
Unlock Your Potential as an Assistant Boutique Manager at Jo Malone London

At Jo Malone London, we're seeking an exceptional Assistant Boutique Manager to join our team. As a key member of our retail operations, you'll play a vital role in driving sales, delivering exceptional customer service, and creating an engaging in-store experience.

About the Role

  • Support the Boutique Manager in leading, coaching, and developing our team of Sales Advisors to achieve sales, customer service, and operational targets.
  • Elevate our in-store events and services, including the signature Hand and Arm massage, wedding consultations, and other creative experiences.
  • Ensure the smooth running of the store, including inventory management and cash reconciliation.
  • Collaborate with the team to create a welcoming and inclusive environment for our customers.

What We Offer

  • Competitive industry salary and commission scheme eligibility.
  • Annual Leave & Family Leave, Product discount/Staff Product Concession monthly credit spend allowance, and Mental Health Wellbeing Initiatives.
  • Extensive Training & development offering and Benefits platform with exclusive discounts and offers.

About Us

At Jo Malone London, we're committed to being the most inclusive and diverse beauty company in the world. We're a people-first company, respecting and caring for our employees, communities, and consumers. With a global presence and a passion for beauty, we're seeking talented individuals who share our values and vision.

Requirements

  • Proven retail experience at Supervisor or above level, preferably within beauty.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Experience of creating and executing in-store events and coaching/mentoring others to achieve their full potential.
  • Drive to achieve sales and customer service targets, with flexible availability across days/hours.
  • Proficient in Microsoft Office and proof of right to live and work in the country.

Join Our Team

We're an equal opportunities employer, committed to diversity and inclusion. If you're a motivated and talented individual with a passion for retail and customer service, we encourage you to apply for this exciting opportunity.

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