Content Designer for Digital Interactions
2 weeks ago
As an Interaction Content Designer for SSE, you will play a key role in creating engaging content that facilitates user interaction, promoting digital adoption and encouraging self-service among our business customers. Our goal is to streamline engagements through digital channels, delivering solutions that drive operational cost savings and enhance customer autonomy.
Main Responsibilities
- Develop compelling, clear, and actionable content and dialogues that guide, educate, and inspire our users for managing their accounts and their interactions with SSE Business Energy.
- Design documents, including interaction patterns, dialogue flows, scripts, and error-handling frameworks that enhance both text and voice interactions, optimizing the user experience across different interfaces.
- Foster a culture of continuous improvement, focusing on improving user engagement and Customer Satisfaction (CSAT) by optimizing designs, providing relevant and helpful information, and enhancing the overall user experience across all touchpoints.
Requirements
- Strong written and verbal communication skills, aligning conversation design concepts with company goals.
- Collaborative experience working with cross-disciplinary teams in Agile settings to create superior user experiences.
- Expertise in maintaining brand voice and adhering to regulatory requirements across dialogues and content.
- Proficient in web analytics, user feedback analysis, and developing self-serve content strategies to improve user engagement.
About SSE
SSE is committed to creating an inclusive environment for all employees and encourages diversity. As a leading provider of renewable energy solutions, we strive to make a positive impact on the environment and our customers.
This is an excellent opportunity to join a dynamic team and make a meaningful contribution to our mission of delivering sustainable energy solutions.
-
Digital Interaction Designer
3 weeks ago
Reading, Reading, United Kingdom SSE Full timeAbout the Role:We are seeking a talented Content Strategist for Digital Adoption to join our team at SSE Energy Solutions.As a key member of our digital team, you will be responsible for creating engaging content that drives digital adoption and encourages self-service among our business customers.Our goal is to streamline engagements through digital...
-
Interaction Content Designer
3 weeks ago
Reading, Reading, United Kingdom SSE Enterprise Full timeRole OverviewAs a key member of our team, you will play a crucial role in creating engaging content that drives digital adoption and enhances the user experience for our business customers. Your primary focus will be on developing compelling, clear, and actionable content and dialogues that guide, educate, and inspire users to manage their accounts and...
-
Interaction Content Strategist
2 weeks ago
Reading, Reading, United Kingdom SSE Enterprise Full timeRole OverviewSSE Enterprise is seeking a highly skilled Interaction Content Strategist to create compelling content that drives user interaction and boosts digital adoption. As an integral member of our team, you will develop engaging content and dialogues that guide, educate, and inspire our users, focusing on topics from energy efficiency to billing and...
-
Digital Content Creator
3 weeks ago
Reading, Reading, United Kingdom Blue Square Careers Full timeRole OverviewWe are seeking a skilled Digital Content Creator to join our team at Blue Square Careers. As a key member of our content team, you will be responsible for designing and delivering engaging digital training content and assets across various platforms.Key ResponsibilitiesDesigning professional-grade presentations for various touchpointsProducing...
-
Digital Content Developer
2 weeks ago
Reading, Reading, United Kingdom Blue Square Full timeJob SummaryKey ResponsibilitiesDesign and produce engaging digital training content and assets for various platforms.Work with the latest graphic design and interactive tools to meet client and stakeholder requirements.Collaborate with the team to ensure all outputs are of high quality and aligned with company objectives.Requirements and QualificationsDegree...
-
Digital Content Creator
3 weeks ago
Reading, Reading, United Kingdom Blue Square Full timeJob DescriptionAt Blue Square, we are seeking a skilled Content Specialist to join our team.The ideal candidate will be responsible for designing engaging training materials, producing immersive video content, and ensuring all outputs meet client and stake-holder requirements.Key responsibilities include:Developing interactive training content using the...
-
Digital Learning Experience Designer
3 weeks ago
Reading, Reading, United Kingdom Primark Full timeRole OverviewAs a Digital Learning Designer at Primark, you will collaborate with various stakeholders to create engaging learning experiences that enhance knowledge retention, skill development, and performance improvement. Your role will involve designing and developing digital learning content, utilizing multimedia tools, and evaluating the effectiveness...
-
Digital Learning Experience Designer
4 weeks ago
Reading, Reading, United Kingdom Primark Full timeJob OverviewAs a Digital Learning Designer at Primark, you will play a key role in creating engaging and effective digital learning experiences that enhance knowledge retention, skill development, and performance improvement. Your expertise in instructional design and development will enable you to collaborate with stakeholders to align digital learning...
-
Digital Learning Designer
2 weeks ago
Reading, Reading, United Kingdom Primark Full timeJob SummaryAs a Digital Learning Designer at Primark, you will play a key role in creating engaging and effective learning experiences for our team members. This is an exciting opportunity to join a dynamic and innovative team that is passionate about developing people and improving performance.About the RoleOur ideal candidate will have a strong background...
-
Content Designer
4 weeks ago
Reading, Reading, United Kingdom Thames Water Full timeJob Title: Social Media Content DesignerWe are seeking a highly creative and skilled Social Media Content Designer to join our team at Thames Water. As a key member of our Social Media team, you will play a crucial role in shaping our brand's presence across social media platforms.Key Responsibilities:Develop and design engaging social media content that...
-
Content Designer
4 weeks ago
Reading, Reading, United Kingdom Thames Water Utilites Full timeJob Title: Content DesignerThames Water is seeking a highly skilled Content Designer to join our team. As a key member of our Social Media team, you will play a crucial role in shaping our brand's presence across social media platforms.Key Responsibilities:Develop creative content that aligns with the company's brand identity and messaging.Design and create...
-
Digital Content Specialist
2 weeks ago
Reading, Reading, United Kingdom Primark Full timeProduct Content AssistantAbout the RoleIn this exciting opportunity, you will play a key role in shaping the digital retail experience for our customers. As a Product Content Assistant, you will be responsible for the on-site execution of all products within your categories, ensuring that our product information is accurate, up-to-date, and presented in the...
-
Digital Experience Designer
4 weeks ago
Reading, Reading, United Kingdom Primark Stores Limited Full timeDesigning the Future of Digital ExperiencesAt Primark Stores Limited, we're seeking a talented Digital Experience Designer to join our team. As a key member of our digital team, you'll play a crucial role in shaping the user experience of our customers.As a UX/UI Design Specialist, you'll be responsible for creating innovative and user-centered designs that...
-
Digital Experience Designer
2 weeks ago
Reading, Reading, United Kingdom Primark Full timeDesign a Better ExperienceWe are seeking a talented UX/UI Designer to join our team at Primark. As a key member of our digital team, you will be responsible for creating visually appealing and user-friendly digital products that meet the needs of our customers.Key Responsibilities:Collaborate with cross-functional teams to design and develop digital products...
-
Digital Content Specialist
4 weeks ago
Reading, Reading, United Kingdom Generate UK Ltd Full timeWe are seeking a highly skilled Digital Content Specialist to join our team at Generate UK Ltd. The successful candidate will be responsible for creating and editing engaging content to support our clients' business priorities.Key Responsibilities:Develop and implement content marketing strategies to drive business growthWrite and edit high-quality content...
-
Multimedia Designer
4 weeks ago
Reading, Reading, United Kingdom Impressions UK Direct LTD Full timeJob SummaryWe are seeking a highly skilled Multimedia Designer to join our team at Impressions UK Direct LTD. As a key member of our creative team, you will be responsible for creating engaging and interactive multimedia content that enhances our brand identity and user experience.Key ResponsibilitiesDesign and develop visually appealing graphics,...
-
Multimedia Designer
4 weeks ago
Reading, Reading, United Kingdom Impressions UK Direct LTD Full timeJob SummaryWe are seeking a highly skilled Multimedia Designer to join our team at Impressions UK Direct LTD. As a key member of our creative team, you will be responsible for creating engaging and interactive multimedia content that enhances our brand identity and user experience.Key ResponsibilitiesDesign and develop visually appealing graphics,...
-
Digital Learning Experience Designer
3 weeks ago
Reading, Reading, United Kingdom Primark Full timeJob DescriptionAt Primark, we're committed to creating a workplace of inspiration and growth. As a Digital Learning Designer, you'll play a key role in building an inclusive and empowering culture, where every colleague's unique abilities are recognised and celebrated.Collaborate with our Talent Development Team and business stakeholders to align digital...
-
Multimedia Designer
4 weeks ago
Reading, Reading, United Kingdom Impressions UK Direct LTD Full timeJob SummaryWe are seeking a highly skilled Multimedia Designer to join our team at Impressions UK Direct LTD. As a key member of our creative team, you will be responsible for creating visually appealing graphics, animations, and video content for our clients.Key Responsibilities:Develop multimedia elements that enhance the overall user experience and brand...
-
Digital Learning Designer
3 weeks ago
Reading, Reading, United Kingdom Primark Full timeJob Title: Digital Learning DesignerAbout the Role:We are seeking a highly skilled Digital Learning Designer to join our team at Primark. As a Digital Learning Designer, you will be responsible for designing and developing engaging learning activities and experiences that enhance knowledge retention, skill development, and performance improvement.Key...