Reception Team Member

2 days ago


Edinburgh, Edinburgh, United Kingdom Frasers Hospitality Full time

Are you looking for a challenging and rewarding role in the hospitality industry? Look no further We are seeking a highly motivated and organised Reception Team Member to join our team at Frasers Hospitality in Old Town, Edinburgh.

About Us

Frasers Hospitality is a global leader in serviced apartments and hotel residences, delivering gold standard service in cities across Asia, Australia, Europe, the Middle East, and Africa. Our company culture is built on promoting from within, providing opportunities for staff to grow and develop their careers.

Job Summary

This role involves providing exceptional guest service, assisting with luggage handling and rooming guests, and supporting lobby host duties. You will be working as part of a dynamic team in a fast-paced environment, where no two days are the same.

Key Responsibilities
  • Deliver outstanding customer service to create a memorable stay for our guests.
  • Assist with luggage handling and rooming guests efficiently.
  • Support lobby host duties to ensure a seamless experience for our guests.
Requirements
  • You must be eligible to work in the UK full time.
What We Offer
  • A competitive salary of £24,856 per annum.
  • Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
  • Fully funded Apprenticeship programmes that support you in developing your career.
  • High Street Discounts on a range of shops, experiences, holidays, and more.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
  • Referral schemes that pay up to £1500.
  • Uniforms are provided.
  • Loyalty Bonus that pays up to 50% of your monthly salary every 6 months.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

We are proud to offer a supportive and inclusive work environment that fosters growth and development. If you are passionate about delivering exceptional guest experiences, please apply for this exciting opportunity.


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