Technical Support Specialist

2 days ago


Stockport, Stockport, United Kingdom Forrest Recruitment Careers Full time

Job Overview:

We are looking for an experienced Help Desk Coordinator to join our team at Forrest Recruitment Careers. The successful candidate will have a proven track record in customer service, excellent communication skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

  • Work to KPI's
  • Support clients and contractors with queries
  • Input new jobs onto the in-house system
  • Ensure jobs are completed in the desired time frame
  • Chase contractors for updates
  • Arrange quotes and process invoices for completed jobs

Requirements:

  • Previous experience from a customer service background
  • Excellent communication skills
  • Meticulous attention to detail

Salary and Benefits:

The salary for this position is £28,000 - £32,000 per annum, depending on experience. You will also receive a great benefits package, including free onsite parking and quarterly socials.

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