IT Support Specialist

1 week ago


Stockport, Stockport, United Kingdom Grassroots Recruitment Limited Full time

At Grassroots Recruitment Limited, we are looking for a highly skilled IT Support Specialist to join our team in Stockport. As an IT Support Specialist, you will be responsible for providing excellent technical support to internal members of staff, ensuring their IT needs are met promptly and efficiently.

Key Responsibilities:
  • Responding to all IT Support requests via various channels, including phone, face-to-face, email, and the company's IT Support System.
  • Maintaining accurate records of all IT Support interactions within the system.
  • Liaising with external IT Suppliers where necessary to resolve complex issues that cannot be resolved locally.

The ideal candidate will have a broad understanding of IT Support principles and be able to learn the company's systems quickly. In terms of tech stack, they use Google Workspace, Windows PCs, and various internal systems (CRM, ERP, etc). This is a fantastic opportunity to develop your skills in a fast-paced environment and work collaboratively with the team to deliver exceptional results.

As an IT Support Specialist, you can expect a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits, including a comprehensive training program and opportunities for career growth and development.



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