Customer Service Administration Assistant

1 month ago


London, Greater London, United Kingdom awdo.co - Jobboard Full time

We are seeking a highly skilled Customer Service Administration Assistant to join our team at awdo.co - Jobboard. As an Administrator / Customer Service Administration Assistant, you will play a key role in supporting our customer service operations.

Your responsibilities will include:

  • Providing exceptional service to clients via phone, email, and chat
  • Managing customer queries and resolving issues in a timely and accurate manner
  • Processing orders and returns, tracking shipments, and coordinating with other departments
  • Staying updated on company products and services to provide accurate information to customers
  • Assisting with other administrative tasks as needed

Requirements:

  • Previous experience in customer service, administration, or a related role
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • High school diploma or equivalent (bachelor's degree in business administration or related field preferred)
  • Experience using CRM systems

Benefits:

  • Competitive salary £28,000 - £30,000 per annum, depending on experience
  • Company Pension plan
  • Paid Holidays & Bank Holidays
  • Professional development opportunities
  • On-site Parking
  • Cycle to work scheme


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