Travel Retail Sales Associate
5 days ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Travel Retail Sales Associate. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our travel retail environment.
Key Responsibilities:
- Sales and Service:
- Achieve daily sales targets and provide personalized service to customers to meet their needs and exceed their expectations.
- Identify features and benefits of products and provide relevant information to customers.
- Demonstrate a thorough understanding of the Clinique brand and products.
- Merchandising:
- Preserve merchandising displays and ensure counter hygiene standards, including testers and fixtures, are maintained to reflect the Clinique image and guidelines.
- Counter merchandised to Marketing guidelines and updated maintenance communicated to SEE.
- Ensure all VM, counter hygiene, and brand guidelines are communicated and adhered to.
- Education and Training:
- Complete self-learning of e-learning/onboarding modules as set out by counter manager.
- Build relationships with key agency partners to train/coach agency staff/generic teams to support achieving key retail goals.
- Achieve sell-through of newness and agency staff sales results.
- Other Duties:
- Adhere to appearance guidelines and personal standards.
- Possess and act upon initiative.
- Effective communication, organizational, and prioritization skills.
- Ability to work independently, under pressure, and self-motivated.
Requirements:
- Previous experience in retail.
- Previous management experience within similar roles.
- Ability to work Travel Retail hours, including 4am starts, evening, weekends, and special events in a fast-paced work environment.
- Applicants must have an in-date passport to work in the airport.
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
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