Administrative Support Officer
5 days ago
About the Role
We are seeking a skilled and caring Receptionist to join our team at Barchester Healthcare. As the first point of contact for residents, visitors, and prospective residents, you will play a vital role in creating a warm and welcoming environment.
The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to multitask. Your primary responsibilities will include answering phone calls, greeting visitors, managing the reception area, and providing administrative support as needed.
Key Responsibilities
- Provide exceptional customer service to residents, visitors, and staff
- Manage the reception area, including answering phone calls and responding to emails
- Assist with administrative tasks, such as typing, photocopying, and filing
- Support the care home team with various duties as required
What We Offer
In addition to a competitive salary, we offer a comprehensive benefits package, including free learning and development opportunities, automatic enrolment into our profit share scheme, and a range of holiday, retail, and leisure discounts. You will also have unlimited access to our Refer a Friend bonus scheme.
About You
To be successful in this role, you will need to possess excellent communication and interpersonal skills, a professional attitude, and the ability to work independently. A good telephone manner and strong organizational skills are essential. While formal qualifications are not required, you will need to demonstrate a high level of competence in your role.
Salary Information
We offer a competitive salary, estimated to be around £18,000-€20,000 per annum, depending on location and experience. This includes a generous rewards package that includes free learning and development opportunities, automatic enrolment into our profit share scheme, and a range of holiday, retail, and leisure discounts.
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