Front Desk Operations Manager
5 days ago
We are seeking a highly skilled Front Desk Supervisor to join our Operations team at our Leicester site. As a Front Desk Supervisor, you will play a crucial role in ensuring the efficient execution of our delivery plans, monitoring driver activity, and escalating any issues that may impact service delivery.
Key Responsibilities:- Monitor and control driver activity to ensure timely delivery of consignments
- Handle driver calls effectively to minimize service disruptions and operational delays
- Update systems to reflect changes in driver activity and equipment details
- Escalate any potential service risks to the appropriate teams
- Track and report on Hypercare activity throughout the shift
- Deal with deviations from the plan, including cancellations, returns, shortages, damages, or refusals
- Assist with Despatch, Debrief, Customer Service, and GTS housekeeping as directed by on-shift management
- Investigate late or failed deliveries to provide root cause information to Contract Managers
- Excellent communication and organizational skills
- Calm under pressure and ability to work in a fast-paced environment
- Systems knowledge and attention to detail
- Competitive holiday entitlement
- Pension scheme with employer contribution
- Employee Assistance Programme for wellness and support
- Eye care vouchers and discounts on prescription glasses
- Reward and recognition for outstanding performance
- Everyday discounts through our benefit platform
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Front Desk Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Stobart Full time{"title": "Front Desk Supervisor Role", "description": "Key ResponsibilitiesWe are seeking a skilled Front Desk Supervisor to oversee driver activity and ensure efficient execution of the plan. Key duties include:Monitoring and controlling driver activity to minimize service disruptions and operational delaysHandling driver calls and escalating issues as...
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Front Desk Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Stobart Full time{"title": "Front Desk Supervisor Role", "description": "Key ResponsibilitiesWe are seeking a skilled Front Desk Supervisor to oversee driver activity and ensure efficient execution of the plan. Key duties include:Monitoring and controlling driver activity to minimize service disruptions and operational delaysHandling driver calls and escalating issues as...
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Front Desk Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Stobart Full timeJob Title: Front Desk SupervisorJob Summary:We are seeking a highly organized and detail-oriented Front Desk Supervisor to join our Operations team at Stobart. As a Front Desk Supervisor, you will play a critical role in ensuring the efficient execution of our logistics operations.Key Responsibilities:Monitor and Control Driver Activity: Ensure that drivers...
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Front Desk Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Stobart Full timeJob Title: Front Desk SupervisorJob Summary:We are seeking a highly organized and detail-oriented Front Desk Supervisor to join our Operations team at Stobart. As a Front Desk Supervisor, you will play a critical role in ensuring the efficient execution of our logistics operations.Key Responsibilities:Monitor and Control Driver Activity: Ensure that drivers...
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Front Desk Coordinator
2 days ago
Leicester, Leicester, United Kingdom Culina Group Full time{"title": "Front Desk Coordinator", "description": "Job SummaryCulina Group is seeking a skilled Front Desk Coordinator to join our team. As a key member of our operations team, you will be responsible for monitoring and controlling driver activity to ensure efficient execution of our transportation plans.Key ResponsibilitiesReceive and action calls from...
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Front Desk Coordinator
2 days ago
Leicester, Leicester, United Kingdom Culina Group Full time{"title": "Front Desk Coordinator", "description": "Job SummaryCulina Group is seeking a skilled Front Desk Coordinator to join our team. As a key member of our operations team, you will be responsible for monitoring and controlling driver activity to ensure efficient execution of our transportation plans.Key ResponsibilitiesReceive and action calls from...
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Front Desk Coordinator
5 days ago
Leicester, Leicester, United Kingdom Culina Group Full time{"title": "Front Desk Coordinator", "description": "Job SummaryCulina Group is seeking a skilled Front Desk Coordinator to join our team. As a key member of our operations team, you will be responsible for monitoring and controlling driver activity to ensure efficient execution of our plans and timely delivery of consignments.Key ResponsibilitiesReceive and...
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Front Desk Coordinator
4 days ago
Leicester, Leicester, United Kingdom Culina Group Full time{"title": "Front Desk Coordinator", "description": "Job SummaryCulina Group is seeking a skilled Front Desk Coordinator to join our team. As a key member of our operations team, you will be responsible for monitoring and controlling driver activity to ensure efficient execution of our plans and timely delivery of consignments.Key ResponsibilitiesReceive and...
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Front Desk Coordinator
3 weeks ago
Leicester, Leicester, United Kingdom Law Staff Ltd Full timeAbout the Role:We are seeking a highly organized and customer-focused Front Desk Coordinator to join our team at Law Staff Ltd. As a key member of our front-of-house team, you will play a vital role in ensuring the smooth operation of our office.Key Responsibilities:Provide exceptional customer service to clients and visitors, responding to their queries and...
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Front Desk Coordinator
18 hours ago
Leicester, Leicester, United Kingdom Culina Group Full timeJob Title: Front Desk CoordinatorCompany Description: Stobart, part of the Culina Group, is a leading ambient transport and logistics business providing services to top UK brands.We're committed to a winning culture, where employee development and recognition are key. As a Front Desk Coordinator, you'll play a crucial role in ensuring efficient execution of...
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Front Desk Coordinator
15 hours ago
Leicester, Leicester, United Kingdom Culina Group Full timeJob Title: Front Desk CoordinatorCompany Description: Stobart, part of the Culina Group, is a leading ambient transport and logistics business providing services to top UK brands.We're committed to a winning culture, where employee development and recognition are key. As a Front Desk Coordinator, you'll play a crucial role in ensuring efficient execution of...
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Front Desk Manager
3 weeks ago
Leicester, Leicester, United Kingdom Marriott International, Inc. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Front Desk Manager to join our team at Marriott International, Inc. This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key ResponsibilitiesProcess...
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Front Desk Manager
3 weeks ago
Leicester, Leicester, United Kingdom Marriott International, Inc. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Front Desk Manager to join our team at Marriott International, Inc. This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key ResponsibilitiesProcess...
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Service Desk Manager
2 days ago
Leicester, Leicester, United Kingdom som3 Recruitment Full timeJob Title: Service Desk ManagerJob Summary:We are seeking a highly skilled Service Desk Manager to lead our IT service desk team. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our service desk, ensuring that our users receive timely and effective support.Key Responsibilities:Lead a high-performing...
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Service Desk Manager
2 days ago
Leicester, Leicester, United Kingdom som3 Recruitment Full timeJob Title: Service Desk ManagerJob Summary:We are seeking a highly skilled Service Desk Manager to lead our IT service desk team. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our service desk, ensuring that our users receive timely and effective support.Key Responsibilities:Lead a high-performing...
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Service Desk Manager
4 days ago
Leicester, Leicester, United Kingdom som3 Recruitment Full timeJob Title: Service Desk ManagerJob Summary:We are seeking a highly skilled Service Desk Manager to lead our IT service desk team. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our service desk, ensuring that our users receive timely and effective support.Key Responsibilities:Lead a high-performing...
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Service Desk Manager
4 days ago
Leicester, Leicester, United Kingdom som3 Recruitment Full timeJob Title: Service Desk ManagerJob Summary:We are seeking a highly skilled Service Desk Manager to lead our IT service desk team. As a key member of our IT department, you will be responsible for managing the day-to-day operations of our service desk, ensuring that our users receive timely and effective support.Key Responsibilities:Lead a high-performing...
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Front Desk Associate
3 weeks ago
Leicester, Leicester, United Kingdom RBH Full timeAbout RBH Hospitality ManagementRBH Hospitality Management is a leading hospitality company that values its people and strives to create a positive work environment. We believe in diversity, health and wellbeing, sustainability, and individuality, which sets us apart from our competitors.A Day in the Life of a Guest Services AssistantAs a Guest Services...
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Front Desk Associate
3 weeks ago
Leicester, Leicester, United Kingdom RBH Full timeAbout RBH Hospitality ManagementRBH Hospitality Management is a leading hospitality company that values its people and strives to create a positive work environment. We believe in diversity, health and wellbeing, sustainability, and individuality, which sets us apart from our competitors.A Day in the Life of a Guest Services AssistantAs a Guest Services...
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Service Desk Manager
2 weeks ago
Leicester, Leicester, United Kingdom Som3 Full timeJob Title: Service Desk Manager Location: Leicester Salary Range: up to GBP55 plus benefits (depending on experience) Your Schedule: This role is primarily on-site, requiring a presence 5 days a week. Flexibility in start and end times is available as needed, aligning closely with our operational hours from 8:00 am to 6:00 pm, Monday to Friday. NO...