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Customer Service Representative

2 months ago


Hereford, Herefordshire, United Kingdom Chartwells - Independent Full time

About Chartwells - Independent

Chartwells - Independent is a leading provider of food and beverage services to schools, universities, and other educational institutions. We are committed to delivering exceptional customer experiences and providing high-quality food and services that meet the needs of our clients and customers.

Job Summary

We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team. As a Customer Service Assistant, you will play a key role in delivering exceptional customer experiences and providing high-quality food and services to our clients and customers.

Key Responsibilities

  • Food Preparation and Service
    • Prepare and serve high-quality food to our clients and customers
    • Ensure that all food is prepared and presented to a high standard
  • Customer Service
    • Provide exceptional customer service to our clients and customers
    • Respond to customer queries and concerns in a professional and courteous manner
  • Teamwork and Communication
    • Work effectively as part of a team to achieve our goals and objectives
    • Communicate effectively with colleagues and management to ensure that our services are delivered to a high standard
  • Health and Safety
    • Ensure that all health and safety procedures are followed at all times
    • Report any health and safety concerns or incidents to management

Requirements

  • Enthusiasm and Motivation
    • Be highly motivated and enthusiastic about delivering exceptional customer experiences
  • Communication and Teamwork Skills
    • Have excellent communication and teamwork skills
  • Food Preparation and Service Skills
    • Have experience in food preparation and service
  • Health and Safety Awareness
    • Have a good understanding of health and safety procedures and protocols

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and progression. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.