Forensic Care Professional

4 days ago


Great Notley, United Kingdom Mountain Healthcare Limited Full time

Welcome to Mountain Healthcare Limited

We are a leading provider of forensic services across the country, offering holistic support to those in need.

This exciting opportunity is for skilled Emergency Call Handlers to join our 24/7 contact centre in Braintree, working closely with Police and Social Services to arrange forensic examinations.

The ideal candidate will have excellent telephone and customer service skills, with a solid understanding of telephone triage principles and previous experience as a Call Handler.

In this role, you will be responsible for managing calls efficiently, providing support to those affected by sexual assault and rape, and ensuring that all parties receive the necessary care and support.

The benefits of this role include:

  • A competitive salary of approximately £19,000 - £22,000 per annum, depending on experience.
  • An enhanced sickness pay scheme.
  • Enhanced benefits package.

To be successful, you will require:

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and multitask effectively.
  • Experience working in a call handling or customer service environment.

All applicants must undergo pre-employment checks, including Enhanced DBS checks and Police vetting NVVP Level 2 checks.



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