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French Customer Service Representative
4 weeks ago
Office Angels is seeking a highly skilled French Customer Service Executive to join our client's dynamic team in the IT industry.
Key Responsibilities:
- Provide exceptional customer service to existing and potential clients in the B2B area
- Communicate effectively with customers and external partners through written and phone correspondence
- Act as an interface between customers and logistics, supply chain, and product management teams
- Monitor and improve customer service processes to ensure high service levels
- Maintain accurate data in ERP and CRM systems
- Manage customer complaints and resolve issues efficiently
Requirements:
- Experience in customer service or supply chain logistics
- Proficiency in MS Office and SAP
- Knowledge of CRM systems
- Excellent communication and teamwork skills
- Fluency in English and French (German is a plus)
Benefits:
- Career progression opportunities
- Pension scheme
- Health scheme
- Comprehensive training program
Our client is an equal opportunities employer, and we welcome applications from candidates who share our values. If you are a motivated and customer-focused individual with a passion for the IT industry, please submit your application with your up-to-date CV.
