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Customer Experience Representative
2 weeks ago
**About the Role**
We are seeking an experienced and customer-focused professional to join our team as a Customer Operations Advisor. This role is ideal for individuals who enjoy working in a fast-paced environment, delivering top-notch customer service while supporting the delivery of local government services.
About You
- You will have excellent communication skills, be friendly, proactive, efficient, and flexible with the ability to adapt to change and continuous development.
- You will possess outstanding customer service skills, be supportive, professional, and passionate about providing a high level of service to our customers.
- You will be proficient in using various software systems and technologies to manage tasks and ensure effective workflow.
What We Offer
- A competitive salary of £27,711 - £28,624 per annum, plus opportunities for annual pay increases and bonuses.
- An attractive holiday package of 25-31 days per year, plus bank holidays, along with the option to purchase up to two weeks of additional leave.
- Comprehensive training and development opportunities, including dedicated time for learning and skill-building.
- The flexibility to work from home or adjust your schedule to suit your needs, promoting a healthy work-life balance.
- Membership in the generous Local Government Pension Scheme with defined benefit plans, securing your financial future.