Customer Service Representative
1 day ago
We are seeking an exceptional Customer Service Representative to join our team at NXT Recruitment LTD. The successful candidate will be responsible for delivering a premium customer experience by handling queries efficiently and in a timely manner.
- Providing excellent customer service through various communication channels, including telephone, email, and company website as well as eBay and Amazon.
- Processing returned products in a prompt and professional manner.
- Issuing refunds to customers while maintaining the highest level of integrity and accuracy.
- Supporting the Service Manager in ensuring seamless day-to-day operations.
- Complying with health and safety regulations and maintaining a safe working environment.
About the Role:
- This is an exciting opportunity for a highly organized individual to utilize their skills and experience in a fast-paced environment.
- The ideal candidate will possess strong organizational skills, a friendly demeanor, and a willingness to learn and develop product knowledge.
- This role requires the ability to work independently and as part of a team, representing NXT Recruitment LTD in a professional manner.
Salary and Benefits:
- An estimated salary of £20,000 - £25,000 per annum, depending on experience.
- A comprehensive benefits package, including opportunities for career growth and development.
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