Patient Access Coordinator

1 day ago


Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

About the Role

We are seeking a highly organized and detail-oriented individual to join our Patient Access Team as a Booking Co-ordinator. As a key member of our team, you will play a crucial role in ensuring we meet government targets around patient waiting times.

Key Responsibilities

  • Make and reschedule patient appointments using our electronic patient record platform, applying knowledge of targets and specialty-specific requirements.
  • Deal with queries from internal and external stakeholders, providing an efficient and effective administration service.
  • Work collaboratively with the multi-disciplinary team to ensure seamless patient care.

What We Offer

  • A dynamic and supportive work environment with opportunities for learning and development.
  • A range of benefits, including flexible working arrangements, generous annual leave entitlement, and access to NHS discount schemes.
  • A commitment to promoting inclusion and diversity, with a focus on creating a workplace where everyone feels valued and respected.

Requirements

  • Good basic education and GCSE or equivalent in Maths and English.
  • Excellent communication and keyboard skills, with the ability to work under pressure and deal with conflict situations.
  • Able to work flexibly and be multi-skilled in different areas of the service.

About Us

Buckinghamshire Healthcare NHS Trust is committed to providing outstanding care and support to our patients and communities. We are a great place to work, with a strong focus on teamwork, innovation, and continuous improvement.



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