Administrative Assistant

11 hours ago


Kidderminster, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time
About the Role

We are seeking an experienced and skilled Administrative Assistant to join our team at Herefordshire and Worcestershire Health and Care NHS Trust. As an Administrative Assistant, you will play a vital role in supporting the smooth operation of our services, ensuring that administrative tasks are completed efficiently and effectively.

Key Responsibilities
  • Undertake administrative duties, including data entry, filing, and record-keeping.
  • Provide administrative support to clinical teams, including preparing documents, managing correspondence, and coordinating meetings.
  • Deal with telephone and email enquiries, responding to queries and resolving issues in a timely and professional manner.
  • Liaise with service users, colleagues, and external agencies, providing excellent customer service and maintaining confidentiality.
  • Facilitate the smooth running of clinics and appointments, ensuring that clinical and non-clinical records are obtained and retrieved as required.
Requirements
  • GCSE Grade A-C or equivalent in a Business Administration-related subject or considerable recent NHS administrative experience.
  • Ability to communicate clearly and effectively in English in both verbal and written formats.
  • Good level of literacy and numeracy, with standard IT skills and knowledge of Microsoft Office.
  • Ability to work accurately and efficiently, with a positive attitude and willingness to learn and develop.
What We Offer

We offer a competitive salary, 27 days leave plus bank holidays, and a range of benefits, including a generous NHS pension and flexible working opportunities. We are committed to supporting the development of our staff, providing opportunities for training and professional development.

If you are a motivated and organized individual with excellent communication skills, we would love to hear from you. Please apply now to join our team and contribute to the delivery of high-quality care to our patients.



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