Senior Lettings Manager
2 weeks ago
A fantastic opportunity has arisen for a Head of Lettings to join a thriving independent Estate Agency within their Keynsham office.
This is a great chance for a passionate professional to take the next step in their career with a renowned property company.
Key Responsibilities:
- Drive revenue growth and explore innovative strategies to increase the overall lettings business.
- Attend and instruct lettings valuations, ensuring seamless transactions.
- Oversee an extensive portfolio of properties, guaranteeing compliance and efficient management.
- Manage the onboarding of new stock, ensuring a smooth and efficient process.
- Anticipate business needs and adapt accordingly, driving growth and success.
- Train and develop a team of professionals, fostering a culture of excellence.
- Support and guide the team to achieve personal and branch key goals, promoting a positive and productive work environment.
- Foster a positive culture, motivating and leading the team from the front, driving success and growth.
- Review, analyse, and improve processes and procedures, optimising team and branch performance.
- Conduct regular 1:1s, recognising individual and team achievements, and providing constructive feedback.
- Cultivate and nurture long-lasting relationships with landlords and key stakeholders, ensuring exceptional customer service.
- Manage escalations with tenants and landlords, resolving issues efficiently and effectively.
- Report on profit and loss, forecasting, and providing strategic insights to drive business growth.
Requirements:
- Previous experience as a Lettings Manager, with a proven track record of driving business growth.
- ARLA qualified or equivalent, with a strong understanding of lettings legislation and regulations.
- Excellent communication and interpersonal skills, with the ability to negotiate and motivate a team.
- Strong leadership skills, with the ability to manage a team and drive business growth.
- Proven experience in managing risk, regulation, and generating new business.
- Knowledge of Vebra Alto, with the ability to adapt to new systems and processes.
- Excellent knowledge of the lettings process and legislation, with the ability to stay up-to-date with industry developments.
Magnus James is a specialist recruiter for the property industry, covering New Homes, Residential Lettings, Estate Agents, Property Management, and Block Management.
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