Customer Experience Director
2 days ago
Gallagher is seeking a skilled Sales & Service Manager to oversee their New Business & Renewals teams in Tunbridge Wells. The successful candidate will be responsible for managing new business and renewals teams to ensure the delivery of exceptional sales and service performance.
The ideal candidate will have previous experience in people management, preferably in a call centre/sales environment or wider insurance industry, and strong data analysis skills to make informed decisions and identify areas for improvement.
This role offers a competitive salary of £65,000 - £85,000 per annum, depending on experience, plus a comprehensive benefits package, including life insurance, income protection, and health cash plan. Employees can also enjoy three fully paid volunteering days per year, employee stock purchase plan, and access to a discounted voucher portal.
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Director of Customer Experience and Engagement
2 weeks ago
Tunbridge Wells, Kent, United Kingdom Logistics UK Full timeAbout This RoleLogistics UK is seeking a highly skilled and experienced professional to lead our Customer Service and Account Management teams. As the Director of Customer Experience and Engagement, you will be responsible for driving growth, delivering exceptional service, and ensuring the smooth operation of our customer-facing functions.
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Customer Experience Analyst
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Childrensalon Full timeAt Childrensalon, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. To help us achieve this goal, we're seeking a highly skilled Customer Experience Analyst to join our team.About the Role:Develop a deep understanding of our customers' needs, preferences, and pain points.Design and implement research...
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Customer Experience Analyst
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Childrensalon Full timeAt Childrensalon, we're committed to delivering exceptional customer experiences. As a Customer Experience Analyst, you'll play a key role in helping us achieve this goal.About the Role:Understand our customers' needs and preferences through qualitative and quantitative research.Develop and implement customer journey maps to identify pain points and areas...
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Customer Experience Specialist
2 days ago
Tunbridge Wells, Kent, United Kingdom Three Full timeAbout the RoleWe are looking for a talented Customer Experience Specialist to join our team at Three. As a Customer Experience Specialist, you will be the face of our company brand, engaging and building relationships with customers to provide an outstanding experience.Key ResponsibilitiesProvide excellent customer service, responding to customer queries and...
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Customer Experience Advisor
2 months ago
Tunbridge Wells, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Royal Tunbridge Wells, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently,...
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Customer Experience Analyst
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Childrensalon Full timeAt Childrensalon, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. We're seeking a talented Customer Experience Analyst to join our team and help us achieve this goal.The ideal candidate will have a strong understanding of customer behavior and preferences, as well as experience in gathering and...
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Customer Experience Champion
2 weeks ago
Tunbridge Wells, Kent, United Kingdom Three Full timeAbout the RoleWe are looking for a skilled Customer Experience Champion to join our team at Three. As a Customer Experience Champion, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience with our brand.Key ResponsibilitiesProvide a high level of customer service, answering queries and...
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Customer Experience Specialist
2 days ago
Tunbridge Wells, Kent, United Kingdom JoJo Maman Bébé Full timeWe are seeking a Customer Advisor to join our team at JoJo Maman Bébé, a leading parent and baby retailer.About UsWe are a company founded on the principle of People & Planet above Profit and we are proud of our B Corp Status. Our unique selling point is the relationship we build with our customers, many of them loyal to our brand and to their local store...
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Customer Experience Champion
5 days ago
Tunbridge Wells, Kent, United Kingdom Sainsbury's Full timeWe are seeking a skilled Services Assistant to join our team and provide exceptional customer service. As a key member of our sales floor, you will be the friendly face of Sainsbury's, helping customers with their shopping needs and ensuring a seamless experience.As a Services Assistant, you will work in various areas of the store, including checkouts,...
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Customer Experience Ambassador
11 hours ago
Tunbridge Wells, Kent, United Kingdom TJX Companies, Inc. Full timeAbout This RoleThis is a fantastic opportunity to join a dynamic and growing retail company as a Retail Associate.You'll have the chance to develop new skills, build strong relationships with colleagues and customers, and contribute to the success of our business.As a key member of our sales floor team, you'll play a critical role in creating an engaging and...
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Account Director, Customer Experience
7 days ago
Tunbridge Wells, Kent, United Kingdom Bis Henderson Full timeAbout Bis Henderson RecruitmentBis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry.
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Executive Director
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Young's Pubs Full timeExecutive DirectorWe are seeking an experienced Executive Director to lead our team at the White Bear in Tunbridge Wells. This high street business boasts a modern bar area and an outside terrace known as the Orangery, complete with a retractable roof and outside cocktail bar. As Executive Director, you will be responsible for driving sales, improving the...
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Customer Experience Transformation Lead
6 days ago
Tunbridge Wells, Kent, United Kingdom AXA Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Transformation Lead to join our team at AXA Global Healthcare. This is an exciting opportunity to lead the development and implementation of customer experience strategies, driving business growth and improvement.As a key member of our leadership team, you will be responsible...
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Customer Experience Design Specialist
2 days ago
Tunbridge Wells, Kent, United Kingdom Wren Kitchens Full timeWe are a leading UK kitchen and bedroom retailer, with an expanding presence in the USA.As Customer Experience Design Specialist, you will be responsible for delivering exceptional design experiences to customers in their own homes. Our cutting-edge showrooms serve as a constant source of inspiration.You will showcase the boundless possibilities of our...
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Shift Leader
11 hours ago
Tunbridge Wells, Kent, United Kingdom Lounge Full timeJob SummaryWe are looking for a skilled and enthusiastic individual to join our team as a Shift Leader - Customer Experience. The successful candidate will have a strong track record of delivering exceptional customer experiences and a passion for working in a fast-paced environment.Key Responsibilities- Deliver high-quality customer experiences across...
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Strategic Customer Experience Manager
1 week ago
Tunbridge Wells, Kent, United Kingdom AXA Group Full timeCompany OverviewAXA Group is a global leader in the insurance and financial services industry, with a presence in over 60 countries. We have a reputation for excellence, innovation, and customer-centricity.About the RoleWe are seeking an experienced Operational Excellence Manager to join our team in the UK. This role will be responsible for leading the...
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Operational Excellence Manager
4 weeks ago
Tunbridge Wells, Kent, United Kingdom AXA Group Full timeAXA Global Healthcare is seeking an experienced Operational Excellence Manager to lead the development and implementation of Customer Experience (CX) and Vulnerable Customers (VC) strategies. The successful candidate will represent the voice of the customer and ensure the VC process is followed.As an Operational Excellence Manager, you will work at least 40%...
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Operational Excellence Manager
4 weeks ago
Tunbridge Wells, Kent, United Kingdom AXA Group Full timeAXA Global Healthcare is seeking an experienced Operational Excellence Manager to lead the development and implementation of Customer Experience (CX) and Vulnerable Customers (VC) strategies.Key Responsibilities:Lead the development and implementation of CX and VC strategiesIdentify opportunities for launching CX and VC improvement projectsDeliver changes...
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Customer Experience Ambassador
6 days ago
Tunbridge Wells, Kent, United Kingdom Barchester Healthcare Full timeHospitality Host Role OverviewBarchester Healthcare is seeking a friendly and engaging Hospitality Host to join our care home team. In this role, you will play a vital part in creating a stimulating environment for our residents, providing excellent service in our dining room and bar areas.About the JobAs a Hospitality Host, your primary responsibility will...
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Customer Experience Manager
2 days ago
Tunbridge Wells, Kent, United Kingdom Sainsbury's Supermarkets Ltd Full timeAbout the RoleAs a Customer Experience Manager at Sainsbury's Supermarkets Ltd, you will be responsible for delivering exceptional customer experiences across our stores. Reporting into our Lead Customer Experience Manager, your primary focus will be on operational in-store management, ensuring seamless day-to-day operations and high-quality customer...