Field Care Lead
3 weeks ago
Job Summary
As a Field Care Supervisor at Caremark Ltd, you will be responsible for implementing field-based quality control systems and providing support to all Care & Support Workers within a defined area. This role requires a strong understanding of the care industry and the ability to work effectively in a team environment.
Key Responsibilities
- To carry out Individual Needs Assessments for new and potential clients.
- To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual's risk management.
- To ensure all client visits are always covered.
- On-Call duty.
- To maintain close liaison with both the Care Manager and Care Coordinator.
- To identify suitable Care & Support Workers to cover for any absences, this may be due to sickness or holiday.
- To facilitate the practical induction of all new Care & Support Workers through shadow shifts.
- To provide and facilitate in-field training as and when appropriate.
- To identify any additional training needs of Care & Support Workers and report accordingly.
- To conduct client reviews and respond to Individual Review Forms completed by Care & Support Workers as soon as possible.
- To urgently report any changes in a Care & Support Worker's or client's schedule to the Care Coordinator.
- To monitor, supervise and mentor all Care & Support Workers in the field.
- To provide support to all Care & Support Workers in the field.
- To monitor all clients for service and Care & Support Worker satisfaction.
- To ensure accuracy and completeness of all documentation held in clients' homes.
- To encourage and identify opportunities for Care & Support Workers continuing professional development.
- To ensure that all written reports and administration is up to date.
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