Field Care Supervisor

4 weeks ago


Tunbridge Wells, Kent, United Kingdom Caremark Ltd Full time

Job Summary

We are seeking a highly skilled and experienced Field Care Supervisor to join our team at Caremark Ltd. As a Field Care Supervisor, you will be responsible for implementing field-based quality control systems and providing support to all Care & Support Workers within a defined area.

Key Responsibilities

  • To carry out Individual Needs Assessments for new and potential clients.
  • To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual's risk management.
  • To ensure all client visits are always covered.
  • On-Call duty.
  • To maintain close liaison with both the Care Manager and Care Coordinator.
  • To identify suitable Care & Support Workers to cover for any absences, this may be due to sickness or holiday.
  • To facilitate the practical induction of all new Care & Support Workers through shadow shifts.
  • To provide and facilitate in-field training as and when appropriate.
  • To identify any additional training needs of Care & Support Workers and report accordingly.
  • To conduct client reviews and respond to Individual Review Forms completed by Care & Support Workers as soon as possible.
  • To urgently report any changes in a Care & Support Worker's or client's schedule to the Care Coordinator.
  • To monitor, supervise and mentor all Care & Support Workers in the field.
  • To provide support to all Care & Support Workers in the field.
  • To monitor all clients for service and Care & Support Worker satisfaction.
  • To ensure accuracy and completeness of all documentation held in clients' homes.
  • To encourage and identify opportunities for Care & Support Workers continuing professional development.
  • To ensure that all written reports and administration is up to date.

Requirements

  • U.K. driver's license and vehicle.
  • Right to work in the U.K.
  • Experience of domiciliary Care, and a working knowledge of the care industry.
  • NVQ 2 or higher in Health & Social Care
  • Processing new referrals and changes to clients care and support plans.
  • Work with the office team to maintain up to date electronic/handwritten records.
  • Carry out client reviews on site.
  • To carry out spot checks and supervisions and assist the other Care office staff with aspects of their role.
  • Updating of care plans and providing support to the Care Teams.
  • On call duties
  • Able to work on your own and as part of a supportive team.
  • Problem solving ability and a drive to succeed.
  • Previous experience with Access Care Planning desired, but not essential.

About Caremark Ltd

Caremark Ltd is a leading provider of domiciliary care services, dedicated to delivering high-quality care to individuals in their own homes. We are committed to providing a supportive and inclusive work environment for our staff, and we are seeking a highly skilled and experienced Field Care Supervisor to join our team.


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