Sports Centre Operations Manager

4 weeks ago


London, Greater London, United Kingdom Park Sports Full time

Job Title: Sports Centre Operations Manager

About the Role:

We are seeking a highly skilled Sports Centre Operations Manager to join our team at Hyde Park. As a key member of our management team, you will be responsible for the day-to-day operations of the centre, working closely with the General Manager to ensure the smooth running of the venue.

Key Responsibilities:

  • Manage the centre's operations, including staff rotas, timesheets, and customer service.
  • Support the General Manager in driving and achieving key performance indicators (KPIs), including customer service, revenue targets, and participation levels.
  • Ensure the centre's facilities and equipment are maintained to a high standard, including courts, pitches, and changing rooms.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Manage and resolve customer complaints and issues in a professional and timely manner.

Requirements:

  • Previous experience in a sports management role, preferably in a similar environment.
  • Excellent communication, interpersonal, and customer service skills.
  • Ability to work effectively managing a team as well as independently.
  • Proficient in using email, spreadsheet, and invoicing software.

What We Offer:

  • Free lunch while on shift.
  • Free hot drinks.
  • Discounts on food and beverages.
  • Free use of sports facilities and coaching courses.
  • Uniform provided.
  • Enhanced Pension Contributions.
  • Training and development programme.

About Us:

Park Sports is an equal opportunity employer, committed to creating an inclusive environment for all employees. We celebrate diversity and actively encourage applications from all sectors of the community.



  • London, Greater London, United Kingdom Flow Sports Personnel Ltd Full time

    Job Title: Sports Operations ManagerAbout the Role:Flow Sports Personnel Ltd is seeking a highly skilled Sports Operations Manager to join their team in West London. As a key member of the management team, you will be responsible for assisting with the day-to-day management of the entire complex and supervision of all staff.Key Responsibilities:• Assist...


  • London, Greater London, United Kingdom Flow Sports Personnel Ltd Full time

    Job Title: Assistant Centre ManagerJob Summary: We are seeking a highly motivated and experienced Assistant Centre Manager to join our team at Flow Sports Personnel Ltd. The successful candidate will be responsible for assisting with the day-to-day management of our 5-a-side football centres throughout the UK.Key Responsibilities:Assist with the management...


  • London, Greater London, United Kingdom Flow Sports Personnel Ltd Full time

    Assistant Manager - Sports and LeisureFlow Sports Personnel Ltd is seeking an experienced Assistant Manager to join their team in West London. The successful candidate will be responsible for assisting with the day-to-day management of the entire complex and supervising all staff. This will involve working a flexible shift pattern to provide management cover...


  • London, Greater London, United Kingdom Global Sports Full time

    Job Title: Global Sports Operations ManagerAt Global Sports, we are seeking a highly skilled and experienced Global Sports Operations Manager to join our team. As a key member of our operations team, you will be responsible for driving the development of risk-efficient operational plans aligned with our overall business strategy.Key Responsibilities:Lead the...


  • London, Greater London, United Kingdom Global Sports Full time

    Are You a Sports Operations Expert?We're looking for a highly skilled Head of Events to join our team at Global Sports, a leading provider of travel and hospitality services for sports enthusiasts. In this pivotal role, you will be responsible for overseeing the delivery of premium sports experiences, ensuring seamless execution and exceptional customer...


  • London, Greater London, United Kingdom Flow Recruitment Full time

    Are you passionate about delivering exceptional customer experiences in a fast-paced sports environment? Our client, a leading provider of 5-a-side facilities, is seeking an Assistant Manager to join their team in London.Key ResponsibilitiesAs Assistant Manager, you will be responsible for assisting with the day-to-day management of the sports centre,...


  • London, Greater London, United Kingdom Leisure (Operations) Full time

    Job OverviewWe are seeking a highly motivated and experienced Sports and Leisure Operations Manager to join our team at Places for People Group. As a key member of our operations team, you will play a critical role in driving membership numbers and delivering outstanding customer service.About the RoleThis is an exciting opportunity for a results-driven...


  • London, Greater London, United Kingdom United Learning Full time

    Bacon's Community Sports Centre is a premier sports facility in South London, offering a unique opportunity to join a dynamic team as a Recreational Assistant.This role plays a central part in delivering an exceptional experience for customers, ensuring the centre runs smoothly from start to finish. Key responsibilities include welcoming visitors, managing...


  • London, Greater London, United Kingdom Genius Sports Group Full time

    Are you a detail-oriented and highly motivated individual looking for a challenging role in the sports technology industry? We are seeking a Venue Operations Coordinator to join our team in Lausanne, Switzerland.Key Responsibilities:Survey sports venues infrastructure and layout to ensure successful installation of our camera-based systems.Liaise with...


  • London, Greater London, United Kingdom ANGUSalive Full time

    Job OpportunityWe are seeking a motivated and enthusiastic individual to join our sports centre operations team as a Supply Sports Advisor. Based at various locations throughout Angus, you will play a key role in inspiring healthy, active, and creative lifestyle choices.This is a fantastic opportunity to gain valuable experience in a sports centre...


  • London, Greater London, United Kingdom United Learning Full time

    About the RoleAre you passionate about delivering exceptional customer experiences? Do you enjoy a dynamic and varied work environment?We are seeking an experienced Sports Centre Team Member to join our team at United Learning. As a key member of our centre's operations, you will be responsible for ensuring that our customers have an outstanding experience...


  • London, Greater London, United Kingdom ANGUSalive Full time

    Job DescriptionWe are seeking a motivated and enthusiastic individual to join our sports centre operations team as a Supply Sports Advisor. Based at various locations throughout Angus, you will play a key role in inspiring healthy, active, and creative lifestyle choices in our local community.As a Supply Sports Advisor, you will work closely with our team to...


  • London, Greater London, United Kingdom Genius Sports Full time

    At Genius Sports, we are seeking a highly skilled Sports Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the overall operational success of our technology. This role requires a strong background in football refereeing terms and experience working with live data processing and engineering...


  • London, Greater London, United Kingdom Genius Sports Full time

    The RoleWe are seeking a highly skilled individual to join our team as a Sports Technology Operations Specialist. This role is responsible for ensuring the operational success of our technology in live football events.Main Responsibilities:Work closely with the operations team to apply software expertise to aid in each matchday.Master and have complete...

  • Product Manager

    4 weeks ago


    London, Greater London, United Kingdom Genius Sports Full time

    About Genius SportsWe are a leading sports technology company that connects sports, brands, and fans through official live data. Our mission is to champion a more sustainable sports data ecosystem that benefits all parties.We are looking for a talented Product Manager to join our team and help us achieve our goals. As a Product Manager, you will work closely...


  • London, Greater London, United Kingdom United Learning Full time

    About the Role:We are seeking a Recreational Assistant to join our team at Bacon's Community Sports Centre. As a Recreational Assistant, you will play a central part in delivering a fantastic experience for our customers.You will be responsible for welcoming visitors, managing bookings, supporting with administrative and office tasks, and ensuring the sports...


  • London, Greater London, United Kingdom Genius Sports Full time

    The RoleWe are seeking a highly skilled individual to join our team as a Sports Technology Operations Specialist. This role is responsible for ensuring the operational success of our technology in live football events.Main Responsibilities:Work closely with the operations team to ensure seamless execution of live play and system operations.Develop and...


  • London, Greater London, United Kingdom Genius Sports Full time

    A bit about Genius SportsWe are a leading sports technology company that connects sports, brands, and fans through official live data.Our mission is to champion a more sustainable sports data ecosystem that benefits all parties.The RoleWe are looking for Football Officiating Specialists to join our team, working alongside third parties to assist in the...


  • London, Greater London, United Kingdom Rocket Sports Full time

    **About Rocket Sports:**Rocket Sports is a renowned sports consultancy, dedicated to helping brands and athletes navigate the commercial side of sport. Founded in 2012 by Sir Elton John, our company works with prominent athletes, teams, clubs, federations, and commissioners. Our mission is to create innovative marketing partnerships and original productions...


  • London, Greater London, United Kingdom Output Sports Full time

    Your MissionAre you passionate about the intersection of technology and sports? If you have a background in allied health, strength and conditioning, or at least one year of experience selling sports technology, a Business Development Manager role at Output Sports might be your ideal next step.What your role will involve?Conduct in-person and virtual product...