Key Client Relationship Specialist

9 hours ago


South Ockendon, Thurrock, United Kingdom Trinity Fire & Security Systems Full time
Job Description

In this pivotal role as Senior Account Development Manager at Trinity Fire & Security Systems, you will have the unique opportunity to forge and nurture meaningful relationships with our esteemed clients.

Your responsibilities will include:

  • Guaranteeing that our clients' needs are met with utmost care, aligning our services with their systems servicing requirements.
  • Fostering seamless communication between clients and our team, ensuring all maintenance works and repairs meet their expectations.
  • Collaborating with our bid team to secure new maintenance contracts and providing ongoing support for operational delivery.
  • Driving business growth by achieving profitable outcomes for key client accounts.
  • Collecting payments from designated key accounts in a timely manner.
  • Maintaining strong client retention through attentive service.
  • Regularly reviewing assigned contracts to ensure alignment with company goals.
  • Pursuing and attaining ambitious sales targets.
  • Representing the company's values and culture to both internal and external stakeholders.

Salary Range: £65,000 - £85,000 per annum

Key Skills and Qualifications:

Requirements:

  • Demonstrated expertise in account management and customer relations.
  • Extensive knowledge of the engineering industry, particularly in fire and security sectors.
  • Capacity to build and sustain robust customer relationships.
  • Aptitude for achieving both immediate and long-term objectives.
  • Excellent time management and prioritisation skills.
  • In-depth understanding of commercial principles and practices.
  • Able to effectively collaborate with sales teams.
Additional Benefits:

We offer a comprehensive benefits package, including 23 days holiday plus bank holidays, a company pension scheme, life assurance, and an employee welfare assistance program.

We are committed to creating an inclusive workplace where diversity is valued. All applicants are encouraged, regardless of background or personal characteristics.

Due to industry requirements, successful candidates must undergo security vetting. Offers of employment are conditional upon satisfactory clearance.



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