Customer Product Support Engineer Specialist
2 days ago
Edmund Optics, Ltd. is a leading provider of off-the-shelf optical components, striving to enable innovative technologies across various industries. Our mission is to provide high-quality products and exceptional technical support.
Salary and BenefitsWe offer a competitive salary range of £45,000 - £60,000 per annum, depending on experience, plus a company pension scheme, private medical and dental insurance, extensive training and development opportunities, cycle to work scheme, and company events.
Job DescriptionAs a key player in our customer support team, you will be the go-to expert for technical assistance in Europe. Your responsibilities will include providing product recommendations, handling customer inquiries, managing accounts, collaborating with global teams, and supporting marketing initiatives.
Required Skills and Qualifications- Bachelor's degree in Science or Engineering
- Fluent in German and English
- Proficient with MS Office
- Strong communication and problem-solving skills
You will be joining a team of passionate, forward-thinking individuals who are dedicated to delivering excellent technical support. As a member of our team, you will have access to extensive training and development opportunities, enabling you to grow professionally and personally.
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