Customer Product Support Engineer Specialist

2 days ago


York, York City, United Kingdom Edmund Optics, Ltd. Full time
Company Overview

Edmund Optics, Ltd. is a leading provider of off-the-shelf optical components, striving to enable innovative technologies across various industries. Our mission is to provide high-quality products and exceptional technical support.

Salary and Benefits

We offer a competitive salary range of £45,000 - £60,000 per annum, depending on experience, plus a company pension scheme, private medical and dental insurance, extensive training and development opportunities, cycle to work scheme, and company events.

Job Description

As a key player in our customer support team, you will be the go-to expert for technical assistance in Europe. Your responsibilities will include providing product recommendations, handling customer inquiries, managing accounts, collaborating with global teams, and supporting marketing initiatives.

Required Skills and Qualifications
  • Bachelor's degree in Science or Engineering
  • Fluent in German and English
  • Proficient with MS Office
  • Strong communication and problem-solving skills
What We Offer

You will be joining a team of passionate, forward-thinking individuals who are dedicated to delivering excellent technical support. As a member of our team, you will have access to extensive training and development opportunities, enabling you to grow professionally and personally.


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