Retail Supervisor

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Claire's Full time

About the Role

We are seeking a highly motivated and experienced Retail Supervisor to join our team at Claire's. As a key member of our store management team, you will be responsible for driving sales, delivering excellent customer service, and ensuring a fun and enjoyable shopping experience for our customers.

Key Responsibilities

  • Support the Store Manager and Assistant Store Manager in achieving retail store targets by driving sales and promoting our products.
  • In the absence of any other management, you may be required to open and close the store, ensuring that it trades safely and legally.
  • Deliver sales through friendly and efficient customer service, ensuring that our customers have a positive experience.
  • Assist customers with their queries, using your product knowledge to provide solutions and recommendations.
  • Assist with processing store deliveries, visual merchandising, stock takes, markdowns, and promotions.
  • Provide ear piercing services for all age groups, from babies to adults, after receiving full training.
  • Ensure the store looks presentable and inviting to our customers, maintaining a high level of visual merchandising standards.

About Claire's

Claire's is a leading high street fashion retailer with over 3000 stores globally. We specialize in fashionable jewelry, accessories, and cosmetics products, catering to a wide range of customers from children to young women.

Qualifications and Requirements

  • Some high school education required.
  • Minimum 1 year retail experience.
  • Excellent verbal and written communication skills.
  • Basic computer skills.
  • Strong understanding of customer service principles.
  • Ability to stand during scheduled shifts.
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
  • Ability to operate a POS system.

What We Offer

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process.



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