High Jewellery Retail Management Position

6 days ago


London, Greater London, United Kingdom MODE SEARCH Ltd. Full time
Job Title:

High Jewellery Retail Management Position - We are seeking a skilled professional to manage the day-to-day operations of our iconic fine jewellery brand store.

About the Role:

As High Jewellery Retail Management Position holder, you will be responsible for driving high jewellery sales, delivering exceptional customer service, and leading a team of professionals. You will monitor key performance indicators (KPIs) and optimize performance to drive business growth. You must manage and motivate the team to deliver outstanding customer experiences.

Main Responsibilities:
  • Monitor key performance indicators (KPIs) and optimize performance.
  • Manage and motivate the team to deliver outstanding customer experiences.
  • Develop strategies to attract and retain top talent.
  • Collaborate with senior leadership to ensure consistency across all store functions.
  • Ensure store compliance with operational procedures and internal controls.
  • Build strong relationships with clients to drive revenue growth and ensure exceptional customer service.
  • Lead daily store operations to achieve sales targets and operational excellence.
Requirements:
  • Proven track record in luxury retail management with a focus on sales, client relationships, and people management.
  • High jewellery or premium luxury goods experience is highly preferred.
  • Excellent leadership skills to motivate, coach, and develop a high-performing team.
  • Strong business acumen and ability to drive store performance while maintaining customer service excellence.
  • Knowledge of retail operations, including inventory management and merchandising.
  • Strong clienteling skills to build lasting relationships with high-net-worth clients.
  • Experience in HR functions, including recruitment and employee relations.
  • Proficiency in Microsoft Office and retail management systems.
What We Offer:

We are offering a competitive salary package of up to £120,000 per annum, depending on experience, as well as opportunities for career advancement and professional development.



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