High-End Jewellery Sales and Service Specialist

1 month ago


London, Greater London, United Kingdom Annoushka Fine Jewellery Full time
Key Responsibilities
  • Lead sales performance, exceed sales and KPI targets using EMBRACE to deliver the highest brand standards.
  • Educate clients on proper jewellery care to ensure the treasure can be enjoyed for generations to come.
  • Resolve customer enquiries and complaints promptly and efficiently.
  • Adhere to brand standards in visual merchandising.
  • Encourage client loyalty through data capture and excellent service.
  • Support the store's Leadership team in running and growth of the store.
  • Act as a sales coach and buddy to new starters.

In order to succeed in this role, you will need to have strong sales flare, evidence of exceeding goals and targets, particularly in luxury/fine/high jewellery. You will also require excellent client service and sales delivered through omnichannel retail, experience in leading, motivating, and training a team, and excellent communication skills and English language proficiency.



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