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Project Support Officer

1 month ago

Cardiff, Cardiff, United Kingdom Health Education and Improvement Wales Full time

About the Role

The post holder will provide administrative support to assist with the planning and delivery of projects, work packages, or products.

Working as part of the project team, they will be the first point of contact for many staff and will be required to provide support, training, and guidance to other project staff.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main Responsibilities

Provides administrative support to assist with the planning or delivery of a programme/project to deliver strategic objectives.

Working within clearly defined standard processes, escalating risks and issues to the appropriate senior staff as they arise.

About Us

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development, and transformation, leadership, and succession planning, and careers.

Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies, and Welsh Government.

HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings, and beliefs in how we will, and will not, behave and treat others:

Respect for All in every contact we have with others,

Ideas that Improve: Harnessing creativity and continuously innovating, evaluating, and improving,

Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What You Can Expect

A corporate induction and 90-day Welcome itinerary,

Compassionate leadership,

A meaningful values-based performance appraisal process,

The opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team".

Job Requirements

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Qualifications and Knowledge

Essential

A Level 4 qualification in a relevant subject or equivalent experience,

Knowledge of techniques for planning, monitoring, and controlling projects.

Experience

Essential

Experience of working within a demanding/high intensity administrative setting,

Experience of successful team working.

Desirable

Experience of working within the NHS or other public sector body.

Skills and Attributes

Essential

Developed interpersonal skills with the ability to build relationships at all levels,

Able to plan and prioritise workload in order to meet deadlines and deal effectively with conflicting priorities,

Ability to work autonomously and equally effective as part of a multidisciplinary team,

Proficient in use of standard IT packages, Microsoft Office with the ability to master new applications.

Other

Desirable

Welsh Speaker (Level 1) or willingness to work towards.