Second Line Technical Support Specialist
4 weeks ago
Hamilton Barnes is seeking a 2nd Line Support Engineer to join their team in Wimborne, working 5 days a week on site.
This is a fantastic opportunity to work for a leading Telecoms provider with over 30 years of experience.
As a 2nd Line Support Engineer, you will be responsible for escalating tickets and issues to the 1st line support desk, planning and implementing customer projects, and working with a variety of technologies to further diversify your skillset.
Key responsibilities include:
- Acting as an escalation point on tickets and issues to the 1st line support desk.
- Planning and implementing customer projects.
Requirements include:
- Networking experience, including routing, switching, and firewalls, with a focus on diagnosing faults.
- Windows Server experience.
- IT support experience.
This is a great opportunity to work with a well-established company and develop your skills in a dynamic and supportive team.
Apply now to take the first step in your new career
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