Second Line Technical Support Specialist

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Hamilton Barnes ? Full time
p>Are you a skilled IT professional looking for a new challenge?

Hamilton Barnes is seeking a 2nd Line Support Engineer to join their team in Wimborne, working 5 days a week on site.

This is a fantastic opportunity to work for a leading Telecoms provider with over 30 years of experience.

As a 2nd Line Support Engineer, you will be responsible for escalating tickets and issues to the 1st line support desk, planning and implementing customer projects, and working with a variety of technologies to further diversify your skillset.

Key responsibilities include:

  • Acting as an escalation point on tickets and issues to the 1st line support desk.
  • Planning and implementing customer projects.

    Requirements include:

    • Networking experience, including routing, switching, and firewalls, with a focus on diagnosing faults.
    • Windows Server experience.
    • IT support experience.

      This is a great opportunity to work with a well-established company and develop your skills in a dynamic and supportive team.

      Apply now to take the first step in your new career



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