Technical Support Specialist
1 month ago
2nd Line Engineer Role
Rubicon People Partnership is seeking a skilled 2nd Line Engineer to join their dynamic team in Bournemouth. As a key member of the support team, you will play a critical role in providing technical assistance to clients, resolving operational, deployment, and configuration issues.
About the Role
This is an exciting opportunity to work with a global digital security company that values social responsibility and sustainability. As a 2nd Line Engineer, you will have the chance to grow and develop your technical skills, working closely with a talented team to deliver exceptional support services.
Key Responsibilities
- Troubleshoot and resolve technical issues, including deployment and configuration.
- Participate in 24x7 support on a rota basis.
Requirements
- 3+ years in technical or product support.
- Proficient in Microsoft Windows, Office 365, Active Directory, with client-server environments and databases.
- BA or BS in Computer Science, Engineering, or equivalent, with relevant certifications.
What We Offer
- 10% Bonus
- Company pension scheme
- Wellbeing allowance
- Private medical insurance
- Sight tests and VDU glasses
- Company sick pay
- Paid maternity and paternity leave
- Hybrid working
- Death in service
- Free parking
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