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Account Director

2 months ago

London, Greater London, United Kingdom Membership Bespoke Full time £65,300

Job Title: Account Director

Job Summary:

We are seeking an experienced Account Director to join our team at Membership Bespoke. As an Account Director, you will be responsible for managing a portfolio of key accounts to secure renewals and grow the value secured from the accounts.

Key Responsibilities:

  • Manage a portfolio of key accounts to secure renewals and grow the value secured from the accounts.
  • Deliver against renewal and upsell targets for the portfolio.
  • Work with the Commercial Director to develop and implement a set of bespoke plans to ensure we maximise engagement from and deliver value to those accounts identified within the portfolio.
  • Be able to define the business benefit members derive from engagement and how we support their objectives.
  • Support the continued growth of our sponsorship pipeline for our high-profile events.
  • Work with the Commercial Director and colleagues to support new member acquisition and additional revenue generation opportunities.
  • Build relationships at various levels within our accounts with a particular focus on 'internal' account managers and senior executives.
  • Ensure all data and insight is effectively gathered and recorded in the CRM.
  • Act as a champion for the portfolio of accounts internally and with key stakeholders ensuring that member interests are well represented.
  • Establish the profile of the organisation as a 'best in class' account and relationship management business.

Requirements:

  • Proven expertise in an account management role ideally in financial services and/or trade body organisations.
  • Commercial focus – proven experience of growing accounts and identifying new business opportunities.
  • CRM experience.
  • Good relationship building and interpersonal skills.
  • A robust and up-to-date understanding of the wider financial services industry including the key issues affecting member's businesses across market issues, regulation and politics.
  • Strong communication and written skills.
  • Experience of working in a matrix environment, with developed processes to manage own activity.
  • Degree desirable/relevant experience.