Expert Retention Account Manager Lead
1 month ago
About the Role:
We are seeking an Expert Retention Account Manager Lead to join our team at Vitality.
Responsibilities:
- Oversee and manage multiple frontline account management teams within the health private medical sector.
- Strategically lead to optimize client retention and improve customer satisfaction.
- Manage priorities to deadlines and maintain a positive, proactive approach.
Key Skills and Attributes:
- Excellent communication, coaching, and feedback skills.
- Results-driven and self-motivated with a focus on delivery.
- Ability to engage and influence people at all levels.
What We Offer:
- Bonus schemes that reward performance.
- A pension scheme with up to 12% company match.
- Award-winning Vitality health insurance.
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