Account Director Healthcare
1 day ago
Company Overview
Vitality is a leading health insurance provider dedicated to helping people live healthier, happier lives. Our mission is to make a positive impact on the lives of our customers and employees alike.
Salary
We are offering a competitive salary of £55,000 - £65,000 per annum, depending on experience, plus bonus schemes and benefits.
Job Description
We are seeking an experienced Account Director to join our team in Bournemouth. As a key member of our retention business lead team, you will be responsible for overseeing and managing multiple frontline account management teams within the healthcare private medical sector.
Key Responsibilities
- Lead by example with sensitivity always, maintaining a positive and proactive manner in carrying out all tasks
- Build and maintain strong relationships with Vitality key accounts and key clients, addressing their needs and ensuring exceptional service delivery
- Act as an escalation point for complex client issues, working to resolve them promptly and satisfactorily
Required Skills and Qualifications
- Proven leadership capability
- Proven ability to deliver against targets
- Detailed understanding of business process methodologies and the ability to apply them in practice
Benefits
- Bonus schemes - A bonus that regularly rewards you for your performance
- A pension of up to 12% - We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance - With its own set of rewards and benefits
Why Join Us?
- Help you to be the healthiest you've ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how, where and when you work
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