Customer Service Representative
4 weeks ago
About the Role:
Avery Healthcare is seeking a dedicated individual to join our team as a Receptionist. As the first point of contact, you will be responsible for providing professional customer service and a range of administrative services.
Key Responsibilities:
- Answering telephone calls and responding to enquiries, redirecting calls to relevant staff and recording messages accordingly.
- Completing reception-related administration, maintaining databases and providing administrative assistance as required.
- Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
About You:
To be successful in this role, you will need to live our values of caring, supportive, honest, respectful and accountable in all that you do.
We are looking for someone with excellent communication skills, both verbal and written, and who is confident in using computers. A positive, friendly and welcoming attitude is essential.
About Avery Healthcare:
As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other. Our vision is to create meaningful lives together by providing exceptional care and experience.
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