Customer Service Representative
4 weeks ago
About the Role
We are seeking a dedicated and enthusiastic individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that our customers have a positive shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
- Process transactions accurately and efficiently, handling cash, credit, and debit card payments.
- Maintain a clean and safe working environment, adhering to health and safety guidelines and company policies.
- Participate in visual merchandising and stock management activities to ensure the store looks its best at all times.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program to help you develop your skills and knowledge.
- A supportive and inclusive work environment, with opportunities for career progression and professional development.
- A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A flexible and adaptable approach, with the ability to work varied shifts and meet the demands of a fast-paced retail environment.
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