Customer Service Representative
3 weeks ago
About the Role
We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Ensure that the store is well-stocked and visually appealing, maintaining high standards of housekeeping and presentation.
- Support the management team in achieving business objectives, including sales growth and customer satisfaction.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program, including on-the-job training and ongoing development opportunities.
- A supportive and inclusive work environment, with opportunities for career progression and professional growth.
- A range of benefits, including discounts on Tesco products, access to exclusive events, and a pension scheme.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
- Ability to work flexibly, including evenings and weekends, as required.
- Basic computer skills and familiarity with point-of-sale systems.
Why Join Us?
At Tesco, we are committed to providing our customers with a positive shopping experience. As a Customer Service Representative, you will play a key role in achieving this goal, working collaboratively with colleagues to deliver exceptional customer service and drive sales growth. We offer a competitive hourly rate, comprehensive training program, and a supportive work environment, making us an ideal employer for those looking to start or develop their career in retail.
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