Patient Services Advisor/Administrator

4 days ago


Sheffield, Sheffield, United Kingdom Devonshire Green Medical Centre Full time
Job Summary

We are seeking an experienced and skilled Patient Services Advisor/Administrator to join our team at Devonshire Green Medical Centre in Sheffield. This is a fantastic opportunity for the right candidate to make a real difference in our patients' lives.

About Us

Our medical practice operates from two centres in central Sheffield, providing high-quality care to approximately 8,500 registered patients, including a large number of homeless individuals. We pride ourselves on our commitment to serving disadvantaged and vulnerable groups within the community.

Job Responsibilities

The ideal candidate will be responsible for:

  • Preparing reception areas and consulting rooms for each surgery session
  • Receiving and routing patients efficiently and welcomingly
  • Directing patients through care navigation to the most appropriate person or service
  • Answering telephone calls promptly and dealing with general enquiries
  • Supporting clinical staff as required, including occasionally acting as a chaperone in consultations
Key Qualifications and Skills

To be successful in this role, you will need:

  • GCSE grade A to C in English and Maths or equivalent qualification
  • Experience of working in a GP Practice, preferably with knowledge of SystmOne or Emis Web
Salary and Benefits

This position comes with a competitive salary of £22,000 - £25,000 per annum, depending on experience, and a range of benefits, including opportunities for professional development and a supportive work environment.



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